The following is a message from ANC 6D02 Commissioner David Sobelsohn regarding discounts at the new SW Safeway:
APRIL 15 DISCOUNTAs I’ve reported before, at our March 8th ANC 6D meeting, Safeway’s Eastern Division Regional District Manager Donna Maxwell promised a 10% discount on purchases made at the Southwest Safeway pre-opening, 4-8 p.m. Thursday, April 15. Regrettably, Safeway automatically applied that April 15th discount only to shoppers who bought $50 worth of groceries on April 15th. Ms. Maxwell has agreed to provide a 10% refund to everyone who shopped at the Southwest Safeway April 15 but did not get the promised 10% discount. Store manager Mike Bigelow says just bring your cash-register receipt, dated April 15, to the customer-service counter. You need not bring photo identification. Explain that you didn’t get your 10% discount April 15, & that Mr. Bigelow has advised you to go to the service counter to get a 10% refund. Remember to bring your April 15 register receipt! If you have any difficulty, ask for either Mr. Bigelow or assistant managers Michelle Gayard, India Lawal, or Stephen Newman. If you still have difficulty let me know.10% DISCOUNT THROUGH MAY 15The April 15 one-day discount was not the only 10% discount Safeway offered its Southwest Safeway customers. I have learned that Safeway sent some neighborhood residents, but not others, cards good for a 10% discount through May 15, 2010, without limitation as to the purchase amount. Mr. Bigelow has promised me that anyone who did not get such a card may get the 10% discount refunded going forward. From now through May 15, after paying for your groceries, go to the customer-service desk. Show the customer-service staff your receipt. Explain that some of your neighbors got a 10%-discount card good through May 15, that you didn’t get your card, & that Mr. Bigelow has advised you to go to the service counter to get your 10% same-day refund. If you have any difficulty, ask for either Mr. Bigelow or assistant managers Stephen Newman, Michelle Gayard, or India Lawal. If you still have difficulty let me know.I was unable to persuade Mr. Bigelow to make this 30-day discount retroactive. Only the April 15th discount is retroactive. For purchases made April 16 through the time you’re reading this, if you didn’t get the 10% discount others got, it’s too late. But you can still get a refund going forward. Just go to the customer-service desk.David C. SobelsohnCommissioner, ANC 6D02Secretary, ANC 6D(202) 484-8303
I was one of those recipients of a Safeway Club card that allows me to get 10% off all grocery purchases until May 15. If you already have a Safeway Club card and received this discount card, the directions say to call 1-877-SAFEWAY to have the 10% transferred to your current card. That seems to be a better solution than going to the customer service desk each time you go to the store to get a credit.